“Provide Excellence in Automotive Service”


  • Deliver outstanding service by treating our customers, as we would like to be treated ourselves.
  • Build partnerships with our suppliers and colleagues based on fairness and trust.
  • Pursue profit – but never at the expense of quality or service
  • Eliminate waste and reduce inefficiencies in order to provide maximum value to our customers.
  • Be responsible citizens in the community we serve.
  • Most of all, we are committed to working together with uncompromising ethics and integrity.


  • (Principles support our mission and commitments by defining how we should act as individuals)
  • Strive for excellence – deliver your best.
  • Put your customer first. Know your customers, understand their needs, and surpass their expectations.
  • Be passionate about what you do! Enthusiasm and energy are contagious.
  • Never stop caring. Show concern and respect for every individual, regardless of their position.
  • Understand your role in the big picture. We’re all part of a larger whole.
  • Communicate! Voice your ideas, share your concerns, pass on what you know, and be honest.
  • Be a team player. We’re stronger when we work together.
  • Listen when others speak. Good ideas can come from anyone.
  • Be flexible. Success depends upon a willingness to adapt when situations
  • Pay attention to details – little things do make a difference.
  • Solve the real problem, don’t treat the symptom.
  • Spread the good news. Let others know when they’ve done a good job.
  • Smile…and have fun!
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